How We Deliver The Results
First off, the minute you make your first call, you will end up connected with one of our very own dispatchers positioned in Hillsborough County. Our dispatchers possess many years of experience in gutter cleaning and can provide you with the best help & services.
We use satellite imagery to evaluate your house and explore when your rain gutters were previously cleaned as well as what condition they're in now.
Using this details we can offer you a fixed-price cost for rain gutter & downpipe cleaning as well as cleaning up any debris or leaves and twigs from the roof.
Following your telephone call you will receive an e-mail with full written documentation. We're going to affirm the cost provided over the telephone along with the bid, outlining the break-down of charge, exactly what job will be performed and when we can finish the task.
Our appointment scheduling staff who has the duty to make sure that our tasks are completed quickly, they happen to be responsible for working out the ideal routes for our gutter cleaners to allow them to show up at the jobs within the most time and distance efficient route, saving gasoline and time driving permits us to give you the best value.
You will receive a call 24 hours before the scheduled job to provide you a window of arriving time when the tech will be there.
Quite often our tasks are completed whilst the customer has gone out since we are just working on the outside of the house. But if you are staying in for our team we're going to call you if for any reason in the event the timing varies.
The cleaner will always introduce himself to you personally upon arrival, and if you've got time, we are going to walk across the property along with you and you can mention any troublesome areas.
Before the beginning of the project we will take pictures of the rain gutters as well as roof structure and of the task about to be carried out.
The project starts on the roof, cleaning all the remains of leaves, dirt and stones. For this process, we use a blower as primary tool, among the list of other tools we could point out scoops to collect huge heaps of leaves
Our gutter cleaning specialists work with high benchmarks of cleanliness throughout the work. They are going to next commence clearing the rain gutters utilizing scooping equipment & bag up as they clear out, meaning absolutely no clutter is left on the floor to eliminate later and have blow away.
With all the gutters all clear we go to the downpipes, examining that they are totally free and also clear of obstructions, we bring tools and special equipment to clean any obstructions that could be there, we will also discover obstructions that may not be visible at initial look.
We are going to send you an e-mail with photos of the areas that were cleaned out once the job is concluded.
You will also get by e-mail, a receipt & invoice of the work carried out. There are various approaches to pay. You may pay by credit card over the phone if you'd like or you can click the payment url within the email message, by bank transfer, by check or by cash.
When all work is finished, we call our customers and get their point of view of the job to make sure that the job was completed as expected and also the highest quality our company offers
At Ken's Gutters, we're perfectionists and are pleased to offer each and every customer a 45 day warranty.
Our service plan gives you frequent planned cleaning of rain gutters & downspouts to help keep your property protected. We're going to visit 2 to 4 times each year based on your gutter layout and roof structure type as well as what kinds of trees are actually near your place.
