Our Standard Operating Procedures
Firstly, once you contact us, you will be in touch with one of our Lake County centered despatchers, our rain gutter cleaning despatchers possess years of working experience in the industry and offer professional help and services.
We utilize satellite imagery to assess your house and discuss when your gutters were previously cleaned out and just what condition they are in at present.
With this particular information we can offer you a fixed-price cost for rain gutter and downspout cleaning as well as cleaning up any kind of dirt or leaves off the rooftop.
You will receive a copy of the offer with all the documents right at the end of the call and this would validate exactly what we will perform, when we're gonna get it done & exactly how much it's going to cost you.
We've got a staff specialized on work schedules and timeframes, they make sure that our work are performed immediately, they are accountable of the routes that the gutter cleaners take on, so, their role is locate the ideal path to the necessary locations to save time and take the most effective route, in this way, not only gas cost is saved but gives to you personally effective cost.
They are going to call you 24 hours before your work is due to start out and they can give you an arrival time frame for our tech to visit.
Be assured when this changes for any kind of reason you will be informed before time, helping you save from waiting around for us, although a lot of of our jobs are done when the customer is not home
If you are home once the gutter cleaner arrives, he's going to introduces himself as well as ask you to walk across the property or home with him discussing any kind of key trouble spots to address.
Prior to the beginning of the project we take pictures of the gutters & roofing and of the task about to be handled.
The job starts on the roof, cleaning up all the remains of fallen leaves, debris and tiny rocks. To do this process, we make use of a blower as main device, amongst the various other tools we could point out scoops to pick up large bundles of leaves
For superior quality benchmarks, after the full cleaning & clear of the roof, we proceed to the rain gutter, clearing leaves/twigs & dirt from it using tools like trowels and collection tools, we put all of this in baggage as we clean the work area, and then, we are going to take those sacks along with us so you don't really need to deal with them
The next step is looking at your downspouts and ensuring there aren't any clogs or blockages. We use specialized tools to deal with obstructions and then we could also find blockages that are not necessarily obvious on the outside.
When the job is completed we take pictures of all of the job done and also will present these with you by email message. You will then be able to see the before and after.
Additionally by email, we send out our bills for the service charge, for payments process, we provide you different choices, as cheque, hard cash, bank transfer, or payment link via a secure e-mail, additionally, you can utilize your phone to pay out by visa or mastercard
We always get in touch with our consumers following completion of the job to make certain they are pleased with the very high standards we strive to offer.
Because we are perfectionists and conduct our cleaning to exacting standards, we are comfortable giving a 45-days no blockage warranty.
