Our Typical Operating Processes
Contact us and you'll be in touch with one of our own local Marion County despatchers that has plenty of experience and will be competent to provide expert guidance.
We then will look at your house employing satellite images & speak with you when they were previously cleaned, and also the condition of your gutters.
Using this information, we are going to give you a set price invoice to clean your rain gutters and clearing the downspouts, and if possible, additionally cleaning the leaves & debris from your roof structure.
You will receive a duplicate of the bid and full documentation by e-mail immediately following the phone call, this confirms exactly what we are going to carry out, when we will perform it, and just how much it will cost
We've got a team specialized on work schedules & timelines, they ensure that our work are done punctually, they are accountable of the paths the gutter cleaners take, so, their role is locate the right path to the needed locations to save lots of time & take the most efficient route, by doing this, not just gas cost is saved but gives to you efficient cost.
You will receive a call 24 hours prior to the scheduled job to provide you a window of arriving time when the tech is going to be there.
Upon arrival the cleaning specialist will introduce himself to you &, if you're home and have the time, walk all around the property together with you to show you troublesome areas.
Before we begin, we take photos of all main places we are going to be working in.
The job begins at the roof, cleaning all the remains of leaves, debris and stones. For this particular job, we utilize a blower as main tool, amongst the various other tools we can mention scoops to collect huge bunches of leaves
All our gutter cleaners work with very high benchmarks of cleanliness throughout the work. They are going to next start out cleaning the gutters utilizing scooping tools & bag up while they clear out, meaning zero mess is left on the floor to eliminate later and have blow away.
Now, with all the gutters totally cleaned out, we turn to check the state of the downpipes, to find out whether they're totally free of blockages & full clear, our company is full equipped with the proper tools to eliminate blockages that could be a problem for the water to move, also, we are able to identify obstacles that won't be obvious or visible at first look
Once done we take photos of our finished work and share those with you by email message.
We also send our invoices and receipts through e-mail and you could choose to pay us by check, cash, bank transfer, or payment link in protected e-mail, - you can also pay by credit card on the phone if you like
Once all is completed, we call up our customers and check their thoughts and opinions of the work to make certain that the task was done as you expected and also the highest quality we offer
In the event that you aren't happy for whatever reason, we are going to happily revisit & fix the problem.
Our service plan offers regular planned cleaning up of gutters and downspouts to maintain your house protected. We are going to visit 2-4 times per year according to your rain gutter layout & roof structure type along with what types of trees are surrounding the home.
