Our Typical Operating Procedures
Our Hillsborough County based despatchers have years of practical experience and they're going to provide expert support & assistance from the moment you call.
We then will look at your home employing satellite imagery & discuss with you when they were last cleaned, as well as the condition of your gutters.
Using this details, we are going to give you a set price invoice to clean your gutters & clearing the downpipes, and if probable, additionally cleaning the leaves and rubble out of your roofing.
You will receive a copy of the offer with all of the documents right at the end of your phone call and this will validate exactly what we are going to undertake, when we're going to get it done & exactly how much it will cost.
We have a staff specialized on schedules & timeframes, they will make sure that our work are executed punctually, they are responsible of the paths that the gutter cleaners take on, so, their role is find the best route to the necessary locations to save time & use the most effective route, with this, not simply gas cost is actually saved but gives to you efficient cost.
You will get a call 24 hours before the scheduled task to give you a window of arriving time when the professional is going to be there.
The cleaning specialist will introduce himself to you personally upon arrival, and if you have got time, we are going to walk across the property along with you and you can discuss any trouble spots.
Prior to the beginning of the work we take photos of the gutters as well as roofing and of the job going to be undertaken.
We will then first make use of the foliage blower to clean up dust & leaves right from your roof so all this cleaned before cleaning the rain gutters. All fallen leaves are going to be picked up with the shovels & bagged up.
All our gutter cleaners do the job with very high standards of cleanliness throughout the work. They will next commence clearing the rain gutters utilizing scooping equipment and bag up as they clean up, which means hardly any clutter is left behind on to the ground to clean up later or have blow aside.
With all the gutters all clear we go to the downpipes, examining that they're totally free and clear of obstructions, we carry specific equipment and tools to get rid of any kind of obstructions that could be there, we can also discover blockages that may not be obvious at initial look.
We are going to send you an email with pictures of all the spaces that have been cleaned out once the job is done.
Additionally, you will get receipts and invoicesby e-mail so that you can pay by cash, safe email payment link, bank transfer, or check. If you prefer, you can even pay over the telephone with a charge card.
When all is finished, we call up our clients and check out their point of view of the job in order to make certain that the job was completed as you expected and also the best quality we offer
At Ken's Gutters, we are perfectionists and therefore are pleased to give each and every client a 45-days warranty.
