Our Procedure
To begin with, the moment you make the first call, you will be connected with one of our very own dispatchers located in Polk County. Our dispatchers possess years of experience in gutter cleaning and can give you the very best guidance & assistance.
We are going to take a look at your home using satellite imagery and having a quick discussion with you about the condition of your gutters and information on when they were previously cleaned out.
Using this information we are able to give you a fixed-price cost for gutter & downspout cleaning as well as cleaning up any dirt or perhaps leaves off the roof.
Following your phone call you will receive an e-mail with complete written documentation. We're going to affirm the price given over the phone and also the bid, detailing the break-down of price, what job is going to be performed and when we are going to finish the work.
Our appointment scheduling team who has the duty to make sure our tasks are done immediately, they happen to be responsible for working out the ideal paths for our gutter cleaners to allow them to attend the tasks within the most time and distance-efficient path, saving gas and time driving allows us to give you the best value.
The team will phone you 24 hours before the cleaning service start the work and can give you a time space for our technician team appears, although many of our jobs are performed when the customer is not in the home
Be assured when this varies for any kind of reason you're going to be informed ahead of time, saving you from waiting for us, although a lot of of our work is carried out when the customer isn't at-home
The cleaning service personal will, with no exception, introduce himself to you, and if you are available, they're going to ask to you personally be guided all around the property or home and describe any problem that he could detect.
Prior to starting on the cleaning, pictures are taken of the key areas that'll be worked on.
We begin with the roof, clearing it down of debris, leaves and shingle grit, we make use of a blower to do this, and also make use of shovels to pick up large bundles of leaves.
With the roof clean and clear, we go to the rain gutter, removing fallen leaves & debris with trowels and scooping devices, we bag up all of this rubble once we clear away it, we don't leave it on your roofing or dump it to the floor below - we work to the highest standards of cleaning
The next stage is checking out your downspouts & making certain there are no clogs or obstructions. We use specialized equipment to deal with blockages and then we can also locate blockages which aren't always noticeable at first glance.
We are going to send you an e-mail with photos of the spots that have been cleaned once the work is completed.
Also by e-mail, we deliver our bills towards the service cost, for payments procedure, we offer you diverse options, as check, hard cash, bank transfer, or payment link through a risk-free email, additionally, you may use your cell phone to pay out by credit card
You will receive a phone call from our company right after the job was completed to make sure you are pleased with the work and also that the task was completed to the highest standards which we guarantee.
We will guarantee a 45 day no block, as we know that our work will be executed to the top notch standard.
