Exactly How Our Procedure Works
First off, the minute you do make the first call, you'll be connected with one of our very own dispatchers positioned in Polk County. Our dispatchers have several years of practical experience in gutter cleaning service and will give you the very best guidance and services.
We're going to establish with you the last time your rain gutters were cleaned and making use of satellite pictures we are able to look at and access your household.
Using this details, we're going to provide you with a set price invoice to clean your gutters & clearing the downspouts, and when possible, additionally cleaning the leaves & debris from the roof structure.
You will get your own personal copy of this quote by email to validate precisely what we plan to do, when we could do it and just how much it's going to cost you.
Our jobs are performed punctually thanks to our knowledgeable appointment scheduling team that will find out the ideal route for our gutter cleaner to allow them to work out probably the most time-efficient and distance-efficient path. This will save traveling time & fuel so we could pass along the cost savings to the customers.
Our team will phone you 24 hours prior to the cleaning service start the job and will give you an time space for our technician team appears, although a lot of our tasks are done when the customer isn't home
Immediately after arrival the cleaning specialist is going to introduce himself to you and, when you are home and have the time, walk all around the property or home with you to show you trouble spots.
Before beginning on the cleaning work, photos are taken of the important areas that'll be worked on.
The task commences on the roof, clearing all the remains of fallen leaves, debris and tiny rocks. For this job, we use a blower as key tool, amongst the various other tools we can mention shovels to pick up huge heaps of fallen leaves
With the roof thoroughly clean and clear, we move to the rain gutter, getting rid of leaves/twigs & debris with trowels and scooping tools, we bag up all this dirt as we clean up it, we don't let it stay on the roof or dump it to the ground beneath - we do the job to the top standards of cleanliness
With all the gutters totally clear we proceed to the downpipes, examining they are totally free and also clear of blockages, we bring specific tools and equipment to remove any blockages that might be there, we will also identify blockages that may not be visible at first look.
We will send you an email with pictures of all of the locations that were cleaned out after the job is concluded.
Also by e-mail, we deliver our invoices towards the service cost, for payments method, we provide you various options, as cash, check, bank transfer, or payment url through a secure email, additionally, you may use your phone to pay out by visa or mastercard
You will receive a phone call from us right after the job has been concluded to ensure you are satisfied with the work and that the job was completed towards the highest standards that we guarantee.
Should you be unsatisfied with the work that's been carried out, we will make sure to support & sort out your issues with no problem
Simply because we are perfectionists and perform our cleaning to exacting benchmarks, we're comfortable giving a 45-days no clog guarantee.
