Our Typical Working Procedures
First off, as soon as you make your first call, you will end up connected to one of our dispatchers positioned in Hillsborough County. Our dispatchers have got years of working experience in gutter cleaning service and will give you the best guidance & assistance.
We will assess your household utilizing satellite imagery and having a quick talk together with you on the condition of your gutters and when these were previously cleaned out.
By using this data we are going to provide you with a price customized for your requirements to clean out your gutters and downspouts and if feasible we will clear the leaves & rubble from your rooftop.
You will get a duplicate of the bid & full records by e-mail immediately after the phone call, this shows just what we're going to complete, when we will perform it, and just how much it will cost
Our scheduling team will have previously worked the very best route for them, so they are able to arrive at the job punctually and most cost efficient which will permits us to provide you with the very best services and very best cost saving on gas as well as time.
Our gutter cleaning specialist will phone you 24 hours prior to your work start day and will let you know their arrival time.
If this should change, you will be informed in advance so you don't need to wait. Many of our tasks are carried out without the need of the client staying at residence too.
If you're home when the gutter cleaner arrives, he will introduces himself and also ask you to walk around the property or home with him indicating any critical trouble spots to handle.
We are going to take photos of the key working area before commence with the work.
The work begins on the roofing, cleaning up all of the remains of fallen leaves, debris & stones. For this particular job, we use a blower as key tool, among the list of other tools we can point out shovels to collect huge heaps of fallen leaves
All our gutter cleaners do the job with highest standards of cleanliness all through the job. They will next start off cleaning the gutters utilizing scooping tools & bag up while they clear out, meaning zero mess is left on the ground to clear up later and have blow away.
With the gutters all clear we move to the downpipes, checking they are totally free and clear of obstructions, we carry specific tools and equipment to clean any kind of blockages that may be there, we can also detect obstructions that may not be visible at initial look.
We're going to send you an e-mail with pictures of the spaces that were cleaned out once the job is concluded.
You will also receive by email, an invoice & receipt for the work performed. There are several approaches to pay. You can pay by credit card on the telephone if you'd like or you may click on the payment url in the email message, by bank transfer, by cheque or by cash.
You will receive a phone call from us soon after the job was concluded to be sure you are content with all the work and that the job was done towards the high standards which we promise.
At Ken's Gutters, we are perfectionists and are very happy to give each client a 45 day assurance.
We will come back to your residence, without hassle, and remedy any issues when we have not surpassed your anticipations.
Our service plan offers regular scheduled cleaning up of gutters and downspouts to help keep your property protected. We will visit 2-4 times each year depending on your rain gutter style and roof type along with what kinds of trees are bordering your household.
