Our Typical Operating Procedures
Firstly, the moment you make your very first call, you'll be connected to one of our dispatchers positioned in Hillsborough County. Our dispatchers have many years of working experience in gutter cleaning service and will give you the very best guidance & services.
We're going to examine your house utilizing satellite imagery and having a quick talk together with you on the condition of your gutters and details on when they were previously cleaned.
Using this information, we're going to give you a set price invoice for cleaning your rain gutters & clearing the downspouts, and if probable, additionally cleaning the leaves and rubble from the roofing.
Following the phone call you will receive an e-mail with full written documents. We're going to affirm the price given over the phone along with the bid, detailing the break-down of charge, precisely what job is going to be undertaken and when we can get the job done.
Our appointment scheduling team will have previously worked the best route for them, so that they can easily arrive at the job punctually and most cost efficient that will allows us to provide the very best service and very best cost saving on fuel & time.
They're going to call you 24 hours before your work is due to start and they can provide you an arrival time frame for our professional to attend.
Upon arrival the cleaning specialist is going to introduce himself to you and, when you're home and also have the time, walk all around the property or home with you to show you problem areas.
Before we start off, we just take pictures of all of the main areas we are going to be doing work in.
We start out with the roof, cleaning it down of debris, leaves & shingle grit, we use a blower to achieve this, as well as make use of scoops to grab big bundles of fallen leaves.
All our gutter cleaners work with highest standards of cleanliness all through the work. They are going to next commence clearing the gutters using scooping tools & bag up as they clear out, meaning hardly any mess is left behind on the ground to clear up later and have blow away.
Our next stage is checking your downpipes & making sure there are no clogs or blockages. We employ special tools and equipment to deal with blockages and we can also find obstructions which aren't always visible at first glance.
After the job is done, we will take images of it & send them an email to you personally.
Additionally by email message, we send out our invoices towards the service cost, for payments method, we provide you different options, as hard cash, cheque, bank transfer, or payment url through a secure e-mail, also, you may use your cell phone to pay by credit card
We always contact our clients after conclusion of the job to ensure they're content with the superior benchmarks we work tirelessly to provide.
Should you be not happy with the work that has been completed, we are going to be sure to support & resolve your concerns with no problem
We are going to promise a 45 day no block, as we know our work is going to be executed towards the great standard.
