Our Standard Working Procedures
To begin with, when you call us, you'll be in touch with one of our Hillsborough County based despatchers, our gutter cleaning despatchers have several years of practical experience in the industry and give professional support and assistance.
We are going to determine with you the previous time your gutters were cleaned and using satellite images we can discuss & access your home.
Using this information we are going to provide you with a price personalized to you personally to clean up your rain gutters & downpipes and if possible we will clear the leaves & debris from your rooftop.
Following the telephone call you will receive an e-mail along with complete written documentation. We will confirm the price given over the phone and the bid, detailing the break-down of price, exactly what work will be undertaken and when we can perform the job.
Our appointment scheduling team will likely have earlier worked the best route for our cleaners, so they can reach the job promptly and most cost efficient that will allows us to provide the best service & best value saving on fuel & time.
Our gutter cleaning professional will phone you 24 hours before your job commence day and will let you know their arrival time.
The cleaning personal will, with no exception, introduce himself to you personally, and if you are available, they're going to ask to you be guided all around the property or home & explain any issue he may identify.
Before we start, we just take photos of all the major areas we are going to be working in.
We start with the roof, clearing it down of debris, leaves & roofing shingle grit, we utilize a blower to get this done, as well as utilize scoops to grab large bundles of leaves.
All of our gutter cleaners do the job with very high standards of cleanliness throughout the work. They will next begin clearing the rain gutters using scooping tools & bag up while they clean up, meaning zero clutter is left on the ground to clear up later and have blow aside.
With all the gutters totally clear we go to the downpipes, checking that they are totally free and clear of obstructions, we have tools and special equipment to remove any obstructions that may be there, we will also locate obstructions that may well not be noticeable at first look.
Once the work is complete, we will take pictures of it and e-mail them to you.
Additionally by e-mail, we send our invoices towards the service cost, for payments method, our company offers you various options, as hard cash, check, bank transfer, or payment link via a secure e-mail, furthermore, you could use your phone to pay by visa or mastercard
When all is completed, we call our customers and check out their thoughts and opinions of the work in order to make certain that the task was completed as you expected and with the highest quality we provide you with
Mainly because our top notch work and possess very high standards on cleaning, we can provide you with a 45 days guarantee of no obstructions
We are going to return to your property, with no hassle, & fix any problems when we have not exceeded your expectations.
