Our Standard Working Procedures
Call us and you'll be in touch with one of our neighborhood Hillsborough County despatchers who has got lots of experience and will also be in a position to provide skilled assistance.
We then will check at your home using satellite imagery and check with you when they were previously cleaned out, as well as the condition of the rain gutters.
By using this details, we will give you a set price bill for cleaning your gutters & clearing the downspouts, and when probable, additionally cleansing the leaves and clutter out of your roof.
You will receive a duplicate of the bid and full documents by e-mail soon after the call, this confirms just what we're going to carry out, when we will perform it, and just how much it will cost
Our scheduling staff who has got the responsibility to ensure all our tasks are carried out quickly, they happen to be in command of figuring out the best routes for our gutter cleaners to enable them to show up at the jobs in the most time and distance-efficient path, conserving fuel and time driving allows us to give you the best value.
They are going to contact you 24 hours before your job is due to begin and they will give you an arrival window for our technician to visit.
The cleaning professional will, without exception, introduce himself to you, and if you are available, they are going to request to you personally be taken across the property & explain any issue that he could possibly identify.
Prior to the start of the job we take pictures of the rain gutters and also roof and of the task about to be handled.
The job commences on the roofing, cleaning all the remains of fallen leaves, dust and tiny rocks. To do this task, we use a blower as key tool, amongst the other equipment we can point out scoops to collect huge heaps of fallen leaves
For quality standards, after the complete cleaning and clear of your roof, we proceed to the rain gutter, removing leaves/twigs & dirt from it utilizing specific tools like trowels and collection equipment, we place all of this in bags as we thoroughly clean the workspace, and then, we are going to take those sacks with us which means you aren't required to deal with them
Following the roofing & rain gutters are cleared & cleaned, we move onto checking the downpipes. We have specialized tools for the cleaning & clearing up of them. Very often obstructions could be undetected and unseen. We clear out these obstructions for you personally.
When the job is completed we will take pictures of the job done and will present all these with you through e-mail. You will then be able to see the pre and post.
Furthermore, we send our receipts and invoices by email and you might elect to pay us by cheque, cash, bank transfer, or settlement link in safe e-mail, - you may even pay by credit card on the phone if you prefer
We generally get in touch with our consumers following completion of the task to make certain they're happy with the very high benchmarks we attempt to offer.
At Ken's Gutters, we're perfectionists and therefore are happy to offer each and every client a 45-days assurance.
