Our Standard Operating Processes
Phone us and you will be in touch with one of our local Hillsborough County despatchers that has plenty of experience and will be capable to provide skilled guidance.
We are going to take a look at your house using satellite imagery and having a quick discussion with you about the condition of the rain gutters and when these were previously cleaned.
By using this data we are going to provide a price personalized to you personally to clean your gutters and downpipes and when feasible we are going to clear the leaves and rubble from the roofing.
You will get a copy of this bid and full records by e-mail right after the call, this shows exactly what we are going to carry out, when we are going to do it, and how much it will cost
We have a team specialized on work schedules & timeframes, they make certain that our work are performed promptly, they are responsible of the paths that the gutter cleaners take, so, their task is find the very best route to the needed locations in order to save time & take the most effective route, with this, not simply gas cost is saved but gives to you effective cost.
They're going to call you 24 hours just before your job is due to start and they'll provide you with an arrival window for our technician to attend.
When this should change, you'll be informed ahead of time so you don't need to wait. Many of our tasks are completed without the need of the customer staying at home too.
The cleaner will introduce himself to you upon arrival, and when you have got time, we will walk around your property along with you and you can discuss any trouble areas.
Just before we start, we take pictures of all of the key places we are going to be working in.
The project commences on the roof, cleaning all of the remains of fallen leaves, dirt & tiny rocks. For this process, we make use of a blower as main tool, among the list of other tools we could point out shovels to pick up huge bunches of fallen leaves
For top notch standards, right after the complete cleaning and clear of the roof, we go to the rain gutter, cleaning leaves/twigs and debris from that using tools like trowels & collection equipment, we put all of this in bags since we clean the work area, next, we will carry those sacks along with us this means you don't have to take care of them
Right after the roofing & gutters are cleared & cleaned out, we proceed inspecting the downpipes. We have specific equipment to use for the cleaning & clearing up of these. Frequently blockages could be undetectable & unseen. We clear away these obstructions for you.
Once done we take photographs of the completed work & show those with you through email message.
Additionally, you will receive by e-mail, a receipt & invoice of the work performed. There are many approaches to pay off. You are able to pay by credit card over the telephone if you'd like or you could choose the payment link within the email message, by bank transfer, by cheque or by hard cash.
After all is done, we contact our customers and check out their thoughts and opinions of the work in order to ensure that the task was finished as expected and also the high quality we provide you with
We will revisit to your house, with no hassle, & remedy any kind of issues if we haven't surpassed your anticipations.
We will guarantee a 45-day no clog up, since we know that our work is going to be conducted to the highest standard.
