The Way We Do The Job
Firstly, when you contact us, you'll be in touch with one of our very own Columbia County based despatchers, our gutter cleaning despatchers have got years of working experience in the industry and give expert help & services.
We're going to examine your residence using satellite imagery and having a quick conversation with you on the condition of the gutters and details on when they were last cleaned.
With this particular information we are able to offer you a fixed-price charge for rain gutter & downpipe cleaning and also cleaning up any kind of debris or perhaps leaves off the roof structure.
You will get a copy of the bid with all the documents right at the end of your call and this will confirm exactly what we're going to perform, when we are gonna get it done and the amount it will cost you.
Our scheduling team will have earlier worked the very best route for them, so that they can arrive at the job immediately and most cost-effective which will allows us to give you the best service and best value saving on fuel & time.
You will receive a telephone call 24 hours prior to the scheduled job to provide you a window of arriving time when the professional will be there.
The cleaning service professional will always, with no exception, introduce himself to you, so if you're readily available, they'll ask to you personally be guided across the property or home and express any issue that he may spot.
Before commencing on the cleaning, photographs are taken of your key areas that are going to be worked on.
The job commences at the roof structure, cleaning all of the remains of leaves, debris & gravel. For this process, we make use of a blower as main tool, amongst the other tools we could point out scoops to pick up huge bundles of leaves
With all the roof thoroughly clean and clear, we proceed to the gutter, eliminating leaves and debris with trowels & scooping tools, we bag up all this dirt once we clear it, we don't let it sit on the roof structure or dump it to the floor underneath - we get the job done to the top standards of cleaning
The next stage is examining your downspouts & making sure there are no clogs or blockages. We utilize specialized equipment to address blockages and then we can also discover blockages that are not necessarily noticeable initially.
As soon as the job is finished we take photos of all the job done and will share these with you by e-mail. You will then be able to see the before and after.
Additionally, you will receive by email, a bill & invoice of the work performed. There are lots of approaches to pay off. You are able to pay by credit card over the phone if you wish or you can click the payment link within the e-mail, by bank transfer, by cheque or by hard cash.
We always contact our clients after conclusion of the work to make certain they're very pleased with the highest benchmarks we aim to provide.
Should our work not really meet and exceed your expectations, we are going to attend your property in Ascena Terrace to treat the issue without any fuss.
At Ken's Gutters, we're perfectionists and are pleased to give every client a 45 day promise.
