Our Standard Working Procedures
Contact us and you'll be in touch with one of our own local Polk County despatchers who has lots of experience and will be capable to offer professional guidance.
We are going to examine your household using satellite images and having a short discussion with you relating to the condition of your rain gutters and details on when they were last cleaned out.
With this particular details we are able to offer you a fixed-price cost for rain gutter and downspout cleaning as well as cleaning up any kind of clutter or leaves and twigs from the roof.
You will get a duplicate of this bid and complete documentation by e-mail right after the call, this confirms just what we're going to complete, when we will perform it, and just how much it'll cost you
Our scheduling staff who has the obligation to make sure that our jobs are done quickly, they will be responsible for working out the right paths for our gutter cleaners to enable them to be present at the tasks in the most time & distance-efficient route, conserving gas and time driving allows us to provide you with the best value.
You will get a telephone call 24 hours prior to the scheduled task to provide you with a window of arriving time when the professional will be there.
If you are home when the gutter cleaning specialist arrives, he's going to introduces himself as well as ask you to walk all around the property or home with him pointing out any critical troublesome areas to address.
Before beginning on the cleaning work, photographs are taken of your major areas that'll be worked on.
The project begins on the roof structure, cleaning all the remains of leaves, dust and stones. For this particular process, we utilize a blower as primary device, amongst the various other tools we could point out scoops to collect huge bundles of fallen leaves
All our gutter cleaners do the job with very high benchmarks of cleanliness during the work. They will next start out clearing the gutters using scooping equipment and bag up as they clear out, meaning zero mess is left on to the ground to clear up later and have blow aside.
With the gutters all clear we move to the downspouts, checking that they're totally free and also clear of blockages, we carry tools and special equipment to get rid of any obstructions that might be there, we can also discover obstructions that may not be noticeable at first look.
As soon as the job is all done we take photographs of all of the work done and also will share all these with you by e-mail. You will subsequently be able to see the pre and post.
You will also receive invoices & billsby email so you can pay off by cash, secure e-mail payment url, check, or bank transfer. If you like, you can even pay over the telephone with a card.
You will receive a phone call from our company as soon as the work was concluded to ensure you are pleased with all the work and also that the job was done towards the very high standards which we promise.
At Ken's Gutters, we're perfectionists and so are very happy to provide every client a 45-day assurance.
In the event you are disappointed with the work that has been completed, we will be sure to support & address your concerns with no hassle
