Our Process
Our Indian River County based despatchers have several years of practical experience and they're going to offer expert support & services right from the minute you call up.
We are going to establish together with you the last time your gutters were cleaned and cleared and utilizing satellite images we can look at & view your house.
Using this data we are going to provide you with a price tailored to you to clean up your rain gutters & downpipes and when feasible we will clear the leaves & rubble out of your rooftop.
You will receive a copy of the bid with all of the documents towards the end of your phone call and this would validate precisely what we will do, when we are going to do it & how much it is going to cost you.
Our appointment scheduling team will have previously worked the best route for them, so they can easily reach the job immediately and most cost efficient that will allows us to give you the top service & best cost saving on gas as well as time.
You will receive a telephone call 24 hours prior to the scheduled job to provide you with a window of arrival when the technician will be there.
If this should change, you're going to be well informed beforehand so that you don't have to wait. Many of our jobs are performed without the need of the client staying at house too.
The cleaning personal will always, without exception, introduce himself to you personally, and if you are readily available, they will request to you be taken all around the property or home and describe any issue he could identify.
We are going to take photographs of the major of the working area just before start with the work.
The job commences at the roof structure, clearing all of the remains of fallen leaves, dust & stones. For this job, we utilize a blower as main device, amongst the other equipment we could mention scoops to pick up huge bunches of leaves
When the roof clean and clear, we move to the rain gutter, removing leaves and dirt with trowels and scooping tools, we bag up all of this clutter when we clean up it, we don't let it sit on your rooftop or dump it to the floor underneath - we get the job done to the very best standards of cleanliness
With the gutters all clear we move to the downspouts, examining that they are totally free and also clear of obstructions, we bring tools and special equipment to remove any kind of blockages that could be there, we can also detect obstructions that may not be obvious at first look.
As soon as the work is complete, we take images of it and then send them an email to you.
Furthermore, we issue our invoices & bills through email and you could opt to pay out us by check, bank transfer, hard cash, or settlement link in safe e-mail, - you may even pay off by visa or mastercard over the telephone if you like
You will get a call from us soon after the work has been completed to be sure you are content with the work and also that the job was completed to the very high standards which we guarantee.
At Ken's Gutters, we're perfectionists and are thrilled to offer each and every customer a 45-days promise.
Our service plan features routine planned cleaning of gutters & downpipes to keep your house protected. We're going to visit 2-4 times a year according to your gutter layout & roof structure type as well as what types of trees are bordering your place.
