Our Standard Operating Processes
First off, as soon as you do make the first call, you will be connected to one of our dispatchers located in Lake County. Our dispatchers possess several years of experience in gutter cleaning service and can give you the best help and assistance.
We use satellite imagery to assess your home & discuss when your rain gutters were last cleaned and what condition they're in currently.
Using this details, we will give you a set price bill for cleaning your rain gutters and clearing your downspouts, and when possible, also cleaning the leaves & clutter from the roofing.
You get your own personal copy of this price quote by email to confirm exactly what we plan to do, when we can do it & how much it's going to cost.
Our appointment scheduling team who has the obligation to make sure all of our tasks are done punctually, they're in charge of figuring out the very best routes for our gutter cleaners so that they can attend the tasks within the most time and distance-efficient route, saving gas & time driving permits us to give you the best value.
Our gutter cleaning professional will call you 24 hours before your work start day and will inform you their arriving time.
If you are home once the rain gutter cleaning specialist arrives, he's going to introduces himself and request you to walk all around the residence with him discussing any kind of major problem areas to deal with.
Before we start, we take photographs of all of the key regions we are going to be doing work in.
We will initially use the leaf blower to clean off debris and fallen leaves from the roof structure so all of this removed prior to cleaning the rain gutters. All leaves are going to be collected using our shovels and bagged up.
Our gutter cleaning specialists do the job with highest benchmarks of cleanliness all through the job. They are going to next start clearing the rain gutters using scooping equipment and bag up while they clean up, meaning no mess is left on the ground to eliminate later or have blow aside.
Right after the roofing and gutters are cleaned & cleared, we start inspecting the downspouts. We have got special equipment to use for the cleaning & clearing of them. Very often obstructions can be invisible & hidden. We clear away all these blockages for you.
After the work is all done we take photographs of all of the job done and will present these with you through email message. You will then be able to see the pre and post.
Additionally, you will get by e-mail, a bill & invoice for the work completed. There are numerous approaches to pay off. You could pay by card on the telephone if you'd like or you can click the payment url in the email message, by bank transfer, by check or by cash.
We generally call up our consumers following completion of the work to make sure they are satisfied with the high benchmarks we aim to provide.
If you aren't pleased for any reason, we are going to happily return and fix the matter.
Because we're perfectionists and perform our cleaning work to accurate benchmarks, we're comfortable giving a 45-days no clog assurance.
