Our Standard Operating Procedures
Phone us and you'll be in touch with one of the local Polk County despatchers who has got loads of experience and will be competent to provide skilled assistance.
We use satellite imagery to examine your home & explore when your rain gutters were last cleaned and just what condition they're in at present.
Using this data we will provide a price tailored for your requirements to clean out your rain gutters and downpipes and if possible we will clear the leaves & rubble out of your rooftop.
You will receive a duplicate of the bid with all the documentation right at the end of your phone call and this will confirm exactly what we are going to do, when we're gonna do it & exactly how much it will cost you.
Our scheduling team who has the obligation to make certain all our jobs are completed quickly, they're in command of working out the right routes for our gutter cleaners so they can show up at the jobs in the most time and distance-efficient path, conserving gasoline & time driving allows us to give you the greatest value.
Our team will call you 24 hours prior to the cleaning service start the work and will give you an time gap for the professional team appears, although a lot of our tasks are done when the client isn't at home
The cleaner will always introduce himself to you personally on arrival, and if you have got time, we are going to walk around the residence along with you and you could point out any problem areas.
Just before we start, we just take pictures of all of the main regions we will be doing work in.
The roofing is cleaned of debris, roofing shingle grit & fallen leaves first of all, employing an electric blower plus a scoop to gather big leaf heaps.
All our gutter cleaning specialists do the job with high benchmarks of cleanliness throughout the job. They are going to next begin clearing the rain gutters utilizing scooping tools & bag up while they clean up, this means absolutely no mess is left on the floor to remove later or have blow away.
With all the gutters totally clear we go to the downspouts, examining that they are totally free and clear of blockages, we carry specific equipment and tools to remove any kind of obstructions that could be there, we will also discover blockages that may not be noticeable at first look.
After the job is finished we will take photos of the work done and also will share all these with you through email message. You will subsequently be able to observe the before and after work.
Also by email message, we send our bills for the service cost, for payments method, we offer you several options, as hard cash, check, bank transfer, or payment link through a risk-free email, furthermore, you might use your cell phone to pay out by visa or mastercard
We always call our consumers following completion of the work to make certain they're satisfied with the high standards we attempt to offer you.
At Ken's Gutters, we're perfectionists and are thrilled to provide every customer a 45-day assurance.
