Exactly How Our Procedure Works
Firstly, whenever you contact us, you will be in touch with one of our very own Lee County based despatchers, our rain gutter cleaning despatchers have got many years of experience in the industry and provide professional support & services.
We will assess your home using satellite images and having a brief talk with you on the condition of your gutters and when they were last cleaned.
Using this details we are going to provide you with a price tailored to you to clean up your rain gutters & downspouts and when feasible we will clean up the leaves & rubble from your roofing.
You will receive a copy of this bid and complete records by e-mail immediately following the phone call, this confirms exactly what we're going to undertake, when we will do it, and how much it'll cost you
Our appointment scheduling staff who has got the obligation to make sure that all of our tasks are completed immediately, they happen to be responsible for working out the very best routes for our gutter cleaners to allow them to show up at the jobs in the most time & distance efficient route, conserving fuel & time driving permits us to give you the best value.
Our team will contact you 24 hours before the cleaning service start the job and will provide you an time gap for the professional team appears, although a lot of our tasks are done when the client is not home
Often our tasks are done whilst the customer is out as we are only working on the outside of your home. But if you are remaining in for our team we will phone you if for any reason in the event the timing changes.
The cleaning personal will always, with no exception, introduce himself to you personally, and if you are available, they are going to ask to you personally be taken all around the property and explain any issue he could detect.
Before the start of the job we will take photographs of your rain gutters & roofing and of the task going to be handled.
We commence with the roofing, cleaning up it down of leaves, debris and shingle grit, we make use of a blower to get this done, as well as utilize scoops to grab large bundles of fallen leaves.
For superior quality benchmarks, after the full cleaning and clear of the roof, we turn to the gutter, cleaning fallen leaves & dirt from it using specific tools such as trowels and collecting equipment, we place all of this in baggage as we thoroughly clean the workspace, next, we're going to take on those sacks along with us which means you don't have to deal with them
The next step is examining your downspouts and ensuring there are no clogs or blockages. We use special equipment to deal with blockages and then we can also find blockages which aren't necessarily visible initially.
Once completed we take photographs of our completed work & show all these with you by email.
Additionally, you will receive by email, a receipt and invoice for the work performed. There are many ways to pay off. You may pay by credit card on the phone if you'd like or you may click the payment url within the email message, by bank transfer, by cheque or by hard cash.
When all is finished, we get in touch with our customers and get their opinion of the job to make certain that the task was done as expected and also the best quality we offer
Mainly because our high-quality work and have high benchmarks on cleaning, we can offer you a 45-days warranty of no obstructions
Just in case you are not happy with all the work that has been done, we're going to be sure to support & sort out your issues with no problem
