Our Procedure
Phone us and you'll be in touch with one of our local Hillsborough County despatchers who has got plenty of experience and will also be in a position to offer skilled guidance.
We are going to establish together with you the last time your gutters were cleaned and utilizing satellite imagery we will examine and access your property.
Using this details, we're going to provide a set price invoice to clean your gutters and clearing your downspouts, and when probable, additionally cleaning the leaves & rubble out of your roofing.
You will get a copy of the bid & complete documentation by e-mail immediately after the call, this confirms exactly what we will carry out, when we are going to do it, and just how much it will cost
Our appointment scheduling team who has got the obligation to make sure that all our jobs are carried out punctually, they happen to be in charge of figuring out the right routes for our gutter cleaners to enable them to show up at the tasks within the most time & distance efficient path, conserving gasoline & time driving permits us to provide you with the greatest value.
Our team will contact you 24 hours prior to the cleaning services start off the work and will give you an time gap for our technician team appears, although a lot of our tasks are performed when the customer isn't in the home
Immediately after arrival the cleaner will introduce himself to you personally and, when you're home and also have the time, walk across the property with you to let you know the troublesome areas.
Before the start of the work we will take pictures of your rain gutters and roofing and of the work about to be done.
The project begins at the roof, cleaning up all of the remains of fallen leaves, dust and tiny rocks. For this particular task, we utilize a blower as key device, among the other tools we can point out scoops to collect huge heaps of fallen leaves
With all the roof thoroughly clean & clear, we move to the rain gutter, eliminating leaves and dirt with trowels and scooping tools, we bag up all this dirt when we clear away it, we don't let it sit on your rooftop or drop it to the ground below - we do the job to the very best benchmarks of cleaning
Our next stage is checking out your downpipes and making certain there aren't any clogs or obstructions. We make use of special tools and equipment to address blockages and then we can also discover blockages which aren't always obvious at first glance.
As soon as the work is finished we will take photographs of all of the job done and also will present all these with you by email. You will subsequently be able to view the pre and post.
Furthermore, we send our invoices by e-mail and you may elect to pay out us by cheque, cash, bank transfer, or settlement link in protected e-mail, - you can even pay off by credit card over the phone if you like
We get in touch with our clients following the job has been carried out to make certain that job was carried out towards the high standards anticipated of us
In the event that you aren't satisfied for whatever reason, we will happily come back & fix the issue.
At Ken's Gutters, we are perfectionists and are very happy to give every client a 45-day guarantee.
