Our Standard Operating Procedures
Firstly, the moment you do make the first call, you'll be connected to one of our very own dispatchers positioned in Indian River County. Our dispatchers have many years of experience in gutter cleaning and will give you the best guidance & assistance.
We're going to figure out together with you the last time your rain gutters were cleaned and making use of satellite imagery we are able to discuss & access your house.
Using this details, we're going to provide you with a fixed price bill to clean your rain gutters & clearing the downpipes, and when probable, also cleaning the leaves & debris from the rooftop.
You will get a copy of the bid with all the documents right at the end of the phone call and this would confirm precisely what we will undertake, when we're going to do it and how much it's going to cost.
Our appointment scheduling team will have earlier worked the right route for them, so they can easily arrive at the work punctually and most cost effective that will allows us to provide you with the perfect service & very best cost saving on fuel & time.
They are going to contact you 24 hours just before your job is due to start out and they'll provide you with an arrival window for our professional to attend.
Quite often our tasks are performed while the customer has gone out as we are just working on the outside of your home. However if you are remaining in for our team we will call you if for any reason if the timing varies.
The cleaning service professional will always, without exception, introduce himself to you personally, so if you're readily available, they will ask to you be taken across the property & express any issue he may spot.
Before starting on the cleaning, photos are taken of the main areas that will be worked on.
We will initially use the foliage blower to clean off dirt and leaves from the roof structure so all this cleared prior to cleansing the rain gutters. All leaves will be picked up using our scoops and bagged up.
All our gutter cleaners do the job with high standards of cleanliness all through the work. They are going to next begin clearing the rain gutters utilizing scooping equipment & bag up as they clear, this means hardly any mess is left behind on the floor to clean up later and have blow away.
After the roofing & rain gutters are cleaned & cleared, we begin checking the downspouts. We've got special tools to employ for the cleaning and clearing of these. Frequently blockages can be undiscovered and unseen. We clear out all these blockages for you.
When the work is completed we take photographs of all of the job done and also will share these with you through e-mail. You will then be able to see the before and after work.
Also by e-mail, we send our bills for the service cost, for payments process, our company offers you different options, as check, cash, bank transfer, or payment link via a risk-free email, furthermore, you can utilize your mobile phone to pay by credit card
We always call up our customers after conclusion of the task to make certain they are content with the superior standards we attempt to offer you.
Should our work not really meet & exceed your anticipations, we will attend your home in 11Th Circle Medical Center Condominium to treat the problem with no hassle.
