Our Typical Operating Processes
Our Lee County centered despatchers possess several years of experience and they can provide expert guidance and assistance right from the minute you call up.
We make use of satellite imagery to assess your house and explore when your rain gutters were previously cleaned out and just what condition they're in right now.
Using this data, we're going to give you a fixed price invoice for cleaning your gutters and clearing your downpipes, and when probable, also cleansing the leaves and debris out of your roof structure.
Following your telephone call you will get an e-mail along with complete written documents. We will affirm the cost provided over the telephone along with the bid, explaining the break-down of cost, what work is going to be performed and when we are going to get the job done.
Our appointment scheduling team will have earlier worked the best route for them, so they can arrive at the work quickly and most cost efficient which will permits us to provide you with the best services and very best value saving on fuel & time.
The team is going to contact you 24 hours before the cleaning service commence the work and can provide you with an time gap for the professional team appears, although a lot of our jobs are completed when the client isn't at home
Be assured that when for any reason this varies, you're going to be informed beforehand, saving you the wait, nonetheless, the most of our jobs are executed when the client isn't in the home.
Right after arrival the cleaner will introduce himself to you and, if you're home and have the time, walk across the property or home together with you to show you troublesome areas.
Just before we start, we just take photographs of all of the major areas we are going to be working in.
We start with the roof structure, clearing it down of leaves, debris & roofing shingle grit, we use a blower to get this done, as well as use shovels to grab big heaps of leaves.
With the roof structure thoroughly clean & clear, we proceed to the rain gutter, eliminating fallen leaves and debris with trowels & scooping devices, we bag up all of this debris as we clear it, we don't let it stay on the roofing or put it to the floor underneath - we get the job done to the highest benchmarks of cleaning
Our next action is examining your downpipes and making certain there are no clogs or obstructions. We make use of special equipment and tools to take care of obstructions and we could also find blockages that aren't always visible at first glance.
Once complete we take pictures of the completed work and show all these with you through email.
We also send our invoices and receipts by e-mail and you may opt to pay out us by cheque, bank transfer, hard cash, or payment link in safe email, - you can also pay by credit card over the telephone if that suits you
We always call up our consumers following conclusion of the task to make sure they are very pleased with the highest standards we strive to offer you.
We will promise a 45 day no clog, as we are certain our work is going to be completed towards the top notch standard.
Our service package offers routine planned clearing of rain gutters and downspouts to maintain your residence protected. We will visit 2-4 times a year based on your rain gutter style & roof type along with what types of trees are bordering the house.
